| | Help | |
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| Our Help pages focus on questions and answers about using our web site. If you cannot find a question or answer that meets your needs, please contact us by email and we will endeavour to answer your question within 24 hours. Any help questions relating to gardening are within our member web site area. | |||||||||||||||||
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| Affiliates | |||||||||||||||||
| Business and organisations are welcome to sign up as Affiliates. All that is required is to complete and submit our Affiliate application form. When received, we will review your application and then get back to you by email to advise on acceptance as an Affiliate. You will then be given a user name and password for login to your Affiliate account. This will be a different user name and password if you are also a Cityfood Growers paid member. Once you login into your account, you will find advertising banners and text links for you to place on your web site. You can visit your affiliate administration area at any time to assess how many click-throughs you have achieved, with accumulated commission, which is 20% of our paid membership sign fee. Commissions are paid monthly by cheque or bank transfer, once your accumulated commission for the month has exceeded A$50. | |||||||||||||||||
| Blog | |||||||||||||||||
| You can view all Blog posts from our Blog home page. To make a new post or comment on an existing Blog post, you will be asked to login as a member. Free and paid members can post to our Blog. If you are not a member, click register at our login box and you will be taken to the registration form. Paid members can receive announcement of Blog posts to their member account. All Blog posts, new and comments, will be reviewed by Cityfood Growers for appropriateness before being listed on the web site. To make a new post to the Blog, login in as a free or paid member and go to the Blog home page via the Community Navigation at the top of the page. You will then see 'New blog' in the blue left hand column. Click on this link and you can create a new blog, please choose an appropriate category from the drop down list. To make a comment on a blog, also login as a free or paid member and under the heading 'Comment on another Blog post' click on the link to 'blog posting' and you will be taken to the latest blog posts in chronological order. Open the blog post and type in your comment under the post and hit 'Add comment'. |
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| Contacting us | |||||||||||||||||
| You can contact us by email, phone or post, please visit our Contact page | |||||||||||||||||
| Event calendar use | |||||||||||||||||
| You can view all Event calendar posts from our Event calendar home page. To make a new calendar post, you will be asked to login as a member. Free and paid members can post to our Event calendar. Make sure you complete all the fields in the Event calendar posting form and then hit submit. All Event calendar posts will be reviewed by Cityfood Growers for appropriateness before being listed on the web site. You can post repeat event on the calendar. Appropriate categories of events are: environmental, food gardening, sustainability, carbon footprint and community/urban agriculture. | |||||||||||||||||
| Forum | |||||||||||||||||
| All web site users can view all posts to the forum. To make a new post or comment on an existing post, you must be logged in as a free or paid member. When you login to post to the Forum for the first time, its important to visit My control centre. Here you can create your profile of how you want to use the Forum. To make a new post to the Forum, login and select the Forum category and hit New topic. For commenting on existing posts, login, open the Forum post and click on Reply to post and submit. All forum posts will be reviewed for appropriateness before being listing on the web site. The Forum is primarily for any food gardening questions or comments. | |||||||||||||||||
| Lost password | |||||||||||||||||
| For free and paid members, where you have lost your password, go to the login box and hit the lost password link under the login box. You will then be taken to a screen and asked for the email address you set up your account with. This is your member ID. Once you enter this and hit submit, you will be sent an email. Open this email and hit the link or paste it into your browser to open. You will then see a form which asks you for a new password (maximum of 6 characters, letters in lower case and numbers). Enter your new password and press submit. You will then be taken back to the site home page and can login with your new password. Please record your password in a safe place, to reduce the potential of loosing it. If you have any issues with the lost password function working, please email us at our Contact page. | |||||||||||||||||
| Member login | |||||||||||||||||
| We have free and paid members. All members must login via our login box which is on every page in the right hand top corner. The top box asks for “emailâ€. You must enter the email address you set up your account when you established your account. This is your member ID. Then enter your password in the box below. If you have lost your password, you can change this yourself, see Lost password for instructions. If your login is not working, please double check your login details and try again and if this is not successful use our contact form to request assistance. If you have changed your email address, login with your old email ID and go to the Member personal information screen, scroll down the page and you will see email address with a link to 'Update your email'. Enter your new email address and save. From this point on you can login with your new email ID. It is important to have a valid email ID, otherwise you will not receive an email announcements from our web site. |
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| Plant attributes search | |||||||||||||||||
| This searches all the plants in our plant database. You can only choose one of the attributes at a time, then select criteria for that attribute and hit search. You will then be given a list of plants. To gain access to content on these plants and to use the plant calendar, you must be a Cityfood Growers paid member. | |||||||||||||||||
| Moon planting search | |||||||||||||||||
| Our moon planting search always uses the current day you are at the home page of our web site, you cannot choose the day yourself. Simply hit 'Go' and you will be shown the grouping of plants suitable for the day of search. This is based on the four quarters of the moon cycle. Plants are grouped into root, leaf, flower/seed and fruit. These groupings are based on the primary part of the plant you eat, for example, a brocolli plant is flower grouping because you eat the flower. The moon has two key points during its four week cycle each month. These are new moon and full moon. Week 1 after new moon is leaf, week two is flower/seed and fruit and week 3 after the full moon is root. Then week 4 is no planting. The logic for the moon planting cycles is based on very old farming principles and is widely used with organic farming and gardening practices. Biodynamic gardening practices also use the impact of other planets in our solar system and the 12 constellations. It provides a more wholistic view of planetary impacts. You can access the Biodynamic planetary data via our Localised content membership. This will also give you access to all the plants suitable for your climate profile. |
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| Registering as a member | |||||||||||||||||
Free member To register as a free member click 'free membership' in the green login box and this will open a popup box. This popup will also appear when you enter the home page. Enter your first name, surname, password and email address and hit 'register'. You will then be sent an email and be asked to click a link in the email to confirm your free membership. Once you do this, you will be able to login as free member. You can then post to our forum, blog and event calendar and receive our email newsletter. You only need to register once as free member. If you intend to become a paid member, you must firstly login as free member and then click on 'become a paid member' in the green member profile box. You will then be asked to register all your contact information and be taken to a secure credit card payment form where you can select Localised content or Content membership. Complete this payment form and when you receive your email with your payment approval message, logout as a free member and then log back in again with the same user ID and password, now as a paid member. The system will then recognise you as a paid member. |
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| Paid membership Click on the Join now from the Membership page and you will be taken to our membership registration page. This member registration page must be completed by all paid members. Once this is completed, you will be taken to the payment page. When your credit card payment is processed, you will receive an email confirming if your payment is approved or rejected. If approved, you can login with your user name and password to the paid member area. If it is not approved, please check your credit details and attempt the transaction again. We use secure real time credit card processing, so this should take no longer than 5 seconds. Sometimes, due to network issues in the banking system, this may take longer, so please be patient. Do not press submit more than once on the payment page. |
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| Paid member profile When you have logged in as a paid member for the first time, it is very important, if you are a Localised content member, to establish your garden bed profile, otherwise you will not be able to use the planting calendar in the member area. Click the link “member profile†in the right hand member box and then 'edit your existing profile'. You must then select your country, state and then nearest weather station. These are listed in alphabetical order per state and are normally names of towns or suburbs and landmarks within major cities. When you have selected weather station, the elevation of the station will appear. Please note this elevation as the next section of your profile asks for your approximate elevation above the weather station, as this will affect your garden bed temperature. You will also be asked for your garden bed shade profile. Once you complete these fields and the fields below it, save and your garden bed profile will be established and you can begin using the planting calendar. |
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| RSS feeds | |||||||||||||||||
| You can receive RSS feeds for any post to our Blog and Forum. You may have a content web site or simply want to keep up to date with new and interesting posts to your browser. To enable RSS feeds, open a category in the Blog or Forum and click on the RSS feeds button for any post in the category. This will generate XML code, which will be in a popup box. Copy and paste this code onto your own web site or your web browser. You will need to have commonly available RSS Aggregator software to read the code and receive any blogs or forum posts from this category thereafter. | |||||||||||||||||
| Site search | |||||||||||||||||
| Use our site from any page on the site in our right hand column. Our public web site search looks at all our content on our public and paid member site. Where the search content found is within our paid member area, you will see the result, but not be able to open it unless you are a paid member. To Search our Forum, use the search function within the Forum. |
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