| Help
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Our Help pages focus on questions and answers about using our web site. If you cannot find a question or answer that meets your needs, please contact us by email and we will endeavour to answer your question within 24 hours. Your gardening questions can be posted to our Forum.


Blog

My account

Contact us

Moon planting search

Event calendar

Registering as a subscriber

Forum

RSS feeds

Lost password

Subscriber login

Market usage

Upgrade to Gardener subscriber

 

Planetary indications

You can view all Blog posts from our Blog home page. To make a new post or comment on an existing Blog post, you will be asked to login as a Newsletter or Gardener subscriber. If you are not a subscriber, click register at our login box and you will be taken to the registration form. Gardener subscribers can receive announcement of Blog posts to their subscriber home page. All Blog posts will be reviewed by Cityfood Growers for appropriateness before being listed on the web site.

To make a new post to the Blog, login in as a subscriber and go to the Blog home page. You will then see 'New Blog' in the blue left hand column. Click on this link and you can create a new Blog, please choose an appropriate category from the drop down list.

To make a comment on a Blog, also login as a subscriber and under the heading 'Comment on another Blog post' click on the link to 'Blog posting' and you will be taken to the latest Blog posts in chronological order. Open the Blog post and type in your comment under the post and hit 'Add comment'.

 

Contact us

You can contact us by email, phone or post, please visit our Contact page

 

Event calendar

You can view all Event calendar posts from our Event calendar home page. To make a new calendar post, you will be asked to login as a subscriber. Newsletter and gardener subscribers can post to our Event calendar. Make sure you complete all the fields in the Event calendar posting form and then hit submit. All Event calendar posts will be reviewed by Cityfood Growers for appropriateness before being listed on the web site. You can post repeat event on the calendar. Appropriate categories of events are: environmental, food gardening, sustainability, carbon footprint and community/urban agriculture

 

Forum

All web site users can view all posts to the forum. To make a new post or comment on an existing post, you must be logged in as a Newsletter or Gardener subscriber. When you login to post to the Forum for the first time, it is important to visit My control centre. Here you can create your profile of how you want to use the Forum. To make a new post to the Forum, login and select the Forum category and hit New topic. For commenting on existing posts, login, open the Forum post and click on Reply to post and submit. All forum posts will be reviewed for appropriateness before being listing on the web site. The Forum is primarily for any food gardening questions or comments. Gardener subscribers can opt to receive announcements to their email box and subscriber home page for new posts to the forum.

 

Lost password

For Newsletter and Gardener subscribers, where you have lost your password, go to the login box and hit the lost password link under the login box. You will then be taken to a screen and asked for the email address you set up your account with. This is your subscriber ID. Once you enter this and hit submit, you will be sent an email. Open this email and hit the link or paste it into your browser to open. You will then see a form which asks you for a new password (maximum of 6 characters, letters in lower case and numbers). Enter your new password and press submit. You will then be taken back to the site home page and can login with your new password. Please record your password in a safe place, to reduce the potential of loosing it. If you have any issues with the lost password function working, please email us at our Contact page.

 

Market usage

Public site users can view all posts to the Market. Use the selection options to choose post type to help with your search. You must be registered as a Newsletter or Gardener subscriber to contact the poster. Only Gardener subscribers can make posts to the Market and these are unlimited. All posts will be reviewed for appropriateness by Cityfood Growers before being published. Cityfood Growers makes no claims as to the accuracy of the information provided by posters in the market and confirms that it is not selling produce, but purely providing a vehicle for growers to promote their produce or gardening items for sale, trade or swap.

 

Moon planting search

Our moon planting search always uses the current day you are at the home page of our web site, you cannot choose the day yourself. Simply hit 'Go' and you will be shown the grouping of plants suitable for the day of search. This is based on the four quarters of the moon cycle. Plants are grouped into root, leaf, flower/seed and fruit. These groupings are based on the primary part of the plant you eat, for example, a broccoli plant is flower grouping because you eat the flower. The moon has two key points during its four week cycle each month. These are new moon and full moon. Week 1 after new moon is leaf, week two is flower/seed and fruit and week 3 after the full moon is root. Then week 4 is no planting. The logic for the moon planting cycles is based on very old farming principles and is widely used with organic farming and gardening practices.

Biodynamic gardening practices also use the impact of other planets in our solar system and the 12 constellations. It provides a more wholistic view of planetary impacts. You can access the Biodynamic planetary data via our Gardener subscription.

 

My account

Your My account is area is where you manage your contact information and login details. You can also upgrade to Gardener subscriber here once you provide full contact information

 

Registering as a subscriber

Newsletter subscriber
To register as a Newsletter subscriber click Newsletter subscriber in the green login box and this will open a popup box. Enter your first name, surname, password and email address, security code and hit 'register'. If you get a message saying the security code has failed, please attempt your registration again and be careful to enter the correct case for the security code.

Once you hit register, you will receive an onscreen message and be sent an email and be asked to click a link in the email to confirm your Newsletter subscription. Once you do this, you will be able to login as Newsletter subscriber. You can then post to our forum, blog and event calendar, connect with poster to our market and receive our email newsletter. You only need to register once as Newsletter subscriber.

Upgrade to a Gardener subscriber
If you intend to upgrade from a Newsletter subscriber to a Gardener subscriber, you must firstly login and then click on 'Become a gardener subscriber' in the green member profile box. You will then be asked to register all your contact information and be taken to a secure credit card payment form where you can make your payment. Complete this payment form and when you receive your email with your payment approval message, logout as a Newsletter subscriber and then log back in again with the same user ID and password, now as a Gardener subscriber. The system will then recognise you as a Gardener subscriber.

Gardener subscriber
Click on the Subscribe now from the Subscription page and you will be taken to our Subscription registration page. This registration page must be completed by all Gardener subscriber. Once this is completed, you will be taken to the payment page. When your credit card payment is processed, you will receive an onscreen receipt and email confirming if your payment is approved or rejected. If approved, you can login with your user name and password to the Gardener subscriber area. If it is not approved, please check your credit details and attempt the transaction again. We use secure real time credit card processing, so this should take no longer than 5 seconds. Sometimes, due to network issues in the banking system, this may take longer, so please be patient. Do not press submit more than once on the payment page otherwise your credit card may be charged twice.

When you have logged in as a Gardener subscriber for the first time, it is very important to establish your vegetable garden and orchard climate profile via the My account screen. Otherwise you will not be able to use the planting calendar. Instructions are on our Gardener subscriber Help.

 

RSS feeds

You can receive RSS feeds for any post to our Blog and Forum. You may have a content web site or simply want to keep up to date with new and interesting posts to your browser. To enable RSS feeds, open a category in the Blog or Forum and click on the RSS feeds button for any post in the category. This will generate XML code, which will be in a popup box. Copy and paste this code onto your own web site or your web browser. You will need to have commonly available RSS Aggregator software to read the code and receive any Blogs or forum posts from this category thereafter.

 

Site search

Use our site from any page on the site in our right hand column. Our public web site search looks at all our content on our public and Gardener subscriber sites. Where the search content found is within our Gardener subscriber area, you will see the result, but not be able to open it unless you are a Gardener subscriber. To Search our Forum, use the search function within the Forum.

 

Subscriber login

We have Newsletter and Gardener subscribers. All subscribers must login via our login box which is on every page in the right hand top corner. The top box asks for ID and password. You must enter the email address you set up your account when you established your account. This is your subscriber ID. Then enter your password in the box below. If you have lost your password, you can change this yourself, see Lost password for instructions. If your login is not working, please double check your login details and try again and if this is not successful use our contact form to request assistance.

If you have changed your email address, login with your old email ID and go to the Subscriber personal information screen from My account, scroll down the page and you will see email address with a link to 'Update your email'. Enter your new email address and save. From this point on you can login with your new email ID. It is important to have a valid email ID, otherwise you will not receive an email announcements from our web site.

 
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Peter Kearney, Cityfood Growers

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